Privacy Policy

WOCCI (“site”, “us”, “we” or “our”) is committed to protecting our customer's privacy. This privacy policy set out how we collect and process your personal data through your use of this site. Please read through the following carefully to understand what data we collect and how it is processed. 

What personal data do we collect about you?

We collect personal data from you when you provide it to us directly and through your use of this site. This information may include: 

  • Name
  • Contact details(e.g. address, zip/ postal code, E-mail address, home phone, mobile phone)
  • Information about your computer (e.g. your IP address and browser type)
  • Payment information (e.g. your credit or debit card details when making payment through our site)
  • Information about how you use our site (e.g. which pages you have viewed, the time you viewed them, and what you clicked on)
  • Information about your mobile device (such as your geographical location)

How we collect or obtain your information?

  • When you provide it to us (e.g. by registeringan account, contacting us, placing an order, making payment and writing a review on our site ).
  • When you voluntarily complete customer surveys, participate in competitionsor submit an enquiry through our site.
  • When you visit our site, cookies and other tracking technologieswill collect information automatically including sites you visited prior to visiting this site, location, browser, device and other statistics about your visit. And your IP address is also logged for fraud checking purposes. 

What do we use these personal data for? 

Depending on how you use our site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data may include:

  • To fulfil your order and maintain your online account. 
  • To manage and respond to any queries or comment to our customer service team. 
  • To improve and maintain the site, and monitor its usage. 
  • To investigate fraud and protect ourselves.
  • To comply with our legal and regulatory obligations.

Who do we share these personal data with?

The security of your personal information is very important to us and we value your trust highly. We will work hard to protect the security and privacy of any personal information you provide to us and we never sell, distribute or lease your personal information to other marketing companies, unless they are vendors or service providers who it is necessary to share the information with in order to fulfil our contractual obligations with you or deliver any services for operating this site (e.g. payment processors, delivery companies). To process your order, we may need to share your details with relevant credit reference and fraud prevention agencies. This is in our legitimate interests.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (

Your rights

You have certain rights in respect of your personal data and we will comply with any requests to exercise your rights in accordance with applicable law. Your rights in relation to your personal information as following:

  • To request access your personal information and to be informed about its use
  • Tocorrect your personal information
  • To have your personal information deleted
  • To restrict the use of your personal information
  • To object to the use of your personal information
  • To complain to a supervisory authority
  • To withdraw your consent to the use of your personal information

However, please be aware that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data, or if you have any questions or concerns regarding your personal data, you should contact us. You are also entitled to contact your local supervisory authority for data protection.


Cookies are text files placed on your computer to collect standard Internet information and visitor behavior information. This information is used to track visitor use of the site and to compile statistical reports on website. You can set your browser not accepting cookies. The 'Help' section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to configure your browser to reject cookies altogether. Please note that if cookies are disabled or removed, not all features of our Sites will operate as intended.

Changes to our Privacy Policy

We may change our Privacy Policy from time to time without providing prior notice to you. If required by law, we will make changes to our Privacy Policy known to you by posting a notice on the site or by posting an updated version of our Privacy Policy on our site with a new effective date stated at the beginning of it. Your acceptance of these terms by using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.  

Contact Us

If you have any queries on any aspect of our Privacy Policy, please contact us on the details below:


Last updated 01/01/2023