Terms of service

Terms & Conditions

Effective as of May.25, 2019

Welcome to Official Store, these terms and condition is used to govern business relations between the ordering consumer and us on this site.

1. Agreement

Your access to and use of this site is conditioned on your acceptance of and compliance with these terms. If for any reason whatsoever you do not agree to this Terms & Conditions or do not wish to be bound by them, you must not access or use our site.

2. Amendment

We reserve the right to revise or amend the Terms & Conditions from time to time. You will not receive any notice separately for such revision or amendment. Any changes will only be notified to you via a suitable announcement on the site. You are excepted to check this page frequently so you are are aware of any changes, as they are binding on you. The changes will apply to the use of the site after we have given such announcement. If you do not wish to accept the new Terms & Conditions you should not continue to use the Website. If you continue to use the site after the date on which the change comes into effect, your use of the site indicates that you agree to be bound by the new Terms & Condition.

3. Orders

We will do our best to process orders all the time, though, there may be exceptional circumstances that we have to reject your order. In such exceptional circumstances, we reserve the right to refuse any orders at any time for any reason.

All orders are subject to acceptance and availability. If the product you ordered is on a temporary stock-out, we will notify you and suggest you other products with similar or higher value and quality, and you also have the option either to wait until the items restocks or cancel the order. If you have paid for the order, we will refund you.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when you ordered. We are not responsible any risks that if you provide an incorrect delivery address or if you fail to collect the parcel from the delivery address you provided.

4. Price and payment

Please note that the orders placed on this site may be subjecting to be charged with import taxes, customs duties or other fees. And all prices shown are not inclusive of any of these charges. Customers are responsible for any fees related to customs or duty. And some customers may not be charged these fees because customs policies and practices vary widely from country to country. We suggest that you contact your local customs office for detailed information before purchasing.

We reserve the right to adjust the price at any time without notice to you. Normally, the prices shown on the site are unmistakable. We always try and ensure that the prices of goods shown on our sits are accurate, but occasionally genuine errors may happen. If we detect an error in the price of the product that you have ordered, we will contact with you as soon as possible and give you the option of reconfirming your order at the correct price or canceling the purchase. If you choose to cancel an order you have paid, we will give you a full refund.

Only the methods of payment shown to the customer during the order process are accepted. If your credit payment process unsuccessfully, we reserve the right to

reattempt to process payment. We will notify you to pay again or cancel your order. And payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you.

5. Products

From time to time there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice and you confirm that we shall not to be liable yo you  for any modification or withdrawal of this site or its contents.

We have do our best to display the colors as accurately as possible of our products on the screen. But the color of the product may differ slightly, since each computer or device monitor shows a slightly different colors. We can not guarantee that your monitor’s display of any colors will be accurate.

6. Shipping

We sell to all over the world and provide four shipping methods free: ePacket, Sweden Post, PostNL and POS Malaysia. If you don’t have any suggestion, we will select one of these shipping method for you which is depending on your address. We also support Fedex and DHL which will charge extra shipping, if you need fast shipping in emergency. For more detail, you can check our Shipping Information page.

7. Return and exchange

We only accept returns from this site. Purchases made from other websites must be returned to the original point of purchase. If you want to return the product, we give you a full-refund in 2 business days after we receive your return parcel. Our website do not provide exchange service for now. If you need a exchange, please return your product and buy another one.

If your return led by our error, we will provide you a replacement or 100% refund.

If it is your personal problem caused the return, returns should be made within 7 days of receipt and you need to bear the return transportation fee. All the return items must be return in one package and the shipping via you picked should be able to provide tracking information of the return parcel. And please make sure that all items returned are in their original condition. If your use of the product has exceed the needs for inspection and confirmation of its quality and function, which caused the value of the product is depreciated, for instance, the product are dirty or damaged, will reject your return.

For more questions please check our Return Policy page and FAQ page.

8. Reviews

If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-approved right to use, modify, adapt, reproduce, publish, translate, create derivative works from, display and distribute such content worldwide in any media.

9. Third Party Links

Our site may contain links to other website or third-party materials, those links are only provided for reference. We have no control over and assumes no responsibility for the content, privacy policies or practices of any other website or third-party materials. We disclaim any any and all responsibility for any damages or loss to you which caused by other websites or third-party materials.


These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of France